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Subject
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Can you mail a catalog to my address?
Where I can visit your store?
How to customize an item?
How to order a ring on your website?
Can I return the item If I don’t like it?
Can I return an item, if the stone fell out/plating color tarnished?
What is the material of the ring?
Where is your company located?
Where do I put my coupon code?
Do you ship to my country?
How to care for my ring?
How do you ship the order to my address?
How long will I receive my purchase?
Do you accept COD?
How can I pay for the order?
Can I pay installment?
Can I pay by Western Union?
How to use my store credit?
Can I make an exchange if I don't like it?
I want to change my shipping address.
Why my order still hasn’t been shipped?
Why my order status is payment review? D
Why you charged me the shipping, while you say it’s free shipping?
I want to cancel my order.
Where is my order?
I want to return my purchase.
Tracking shows delivered, while I didn’t receive it.
When will I receive my replacement?
I have already paid the shipping, why DHL contacts me to pay again?
Why you didn’t refund me in full?
Why I received a different item than I ordered?
Why I received a different size than I ordered?
I want to repair my product
I want to exchange my product
I want to resize my product.
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